AvdM
Albert van der Merwe

1 reviews | Active since Dec 2013

12 Feb 2015, 08:08

THIS IS HOW VODACOM RESPONS

A year ago I complaint about VODACOM. See below. Moddy Kwaaiman respond that they will follow up on the matter. It is now ONE YEAR later. NO RESPONS. This excatly the type of service that Vodacom supply. <br> <br> Since August 2012 VODACOM refuse to admit that one of their workers has ****** money from me by using a SIM card, registered against my name. I have done a SIM SWOP, only to find out that the card that was swop is still active against my name and debit order against my bank account. I have all the proof. The amount of a three months period was R12 604-51. Last year they offer me \as a so called goodwill gesture"R5 000-00. I did not except this money because the total amount is R12 604-51. The offer was made by me Makhura"

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2015, 08:43
Official
Hello Albertvdmerwe,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team