NZ
Natasha Z

1 reviews | Active since Mar 2012

20 Jan 2017, 20:54

THIS IS BULL**** VODACOM

<p>Im livid livid livid...since november from the 1 to exactly 15th I use 3gig on my wifi. Then I load another 3gig. In the past it also took 15 days to run out as I use it exactly the same as the first 15 days of the month. Suddenly since nov its finished within 3-5 days. This is ****ing impossible. Do you know that over 100 000 people commented on a post on facebook that exactly the same is happening to them suddenly since november. You are *****ing the data. Its not only me its thousands of customers with the same problem. I want my data returned. What are you gonna do if everybidu leaves becausr of this. Im now reporting this on every page on fb to see how many others again sit with tis problem. You are *******. This is ****ing bull****!!!!!!!!!!!!!!!!?!?!</p>

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Replies (1)
Vodacom
Vodacom's reply21 Jan 2017, 07:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team