1 reviews | Active since Oct 2010
This is a total *******
Ever since I moved to Vodacom it was the one problem after the other. First I was not connected on the correct contract. Then I received these huge bills and when I complained about it, the original problem were not solved. And then they started to charge me more from May. This is a total *******.<br> <br> I am sick of Vodacom not giving me the customer satisfaction I deserve. They breached contract, according to law, when I was not consulted when my fees went up. They also did not give me the contract I asked for and now that I want to cancel my contract I'm told that I will be charged a 75% penalty.<br> <br> What the heck. I have paid R8732.68 over 5 months already which is R5000 more than what I paid at CellC before and they want me to pay.<br> <br> I will not pay to fix their mistakes and I want this contract cancelled, NOW!!!
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
