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Barry C
1 reviews | Active since Oct 2015
14 May 2019, 14:38
This company "DOES NOT RESPOND" to Hello Peter complaints
After writing a hello Peter add Vodacom automatically responds "an agent will get back to you." But it's been 1 week now and they haven't.
So - This company "DOES NOT RESPOND"
It appears Vodacom just do what they want and don't care about clients in any way
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 May 2019, 15:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2019, 15:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Barry C's updateReviewer Update
14 May 2019, 16:47Dear Vodacom
Just because you say a consultant will make contact - it doesn't mean a consultant will ACTUALLY MAKE CONTACT
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Barry C's update14 May 2019, 16:47
Reviewer Update
Dear Vodacom
Just because you say a consultant will make contact - it doesn't mean a consultant will ACTUALLY MAKE CONTACT