This company does NOT care

So after months and months of battling to sort out my contract that is a mypay in other words you pay a fee and then get so many minutes , I was eventually able to reactivate the sim card. Vodacom did NOT however hold to there part of the deal which is to correct my ITC record as they listed me for an amount which I still dispute was outstanding as I did not use the service or time allocated to me and have to thus asked what I was billed for. I have an e-mail promising me that the info on ITC would be updated by the 15th of January but it is not updated ?<br> Vodacom is this how you do business ?? Make promises until you have received your end of the deal and then do not fulfil your part of the bargain ?? Wake-up...you serve customers...you are paid by customers...you are not untouchable and you ought to offer better service to your customers !! SHAME ON YOU !! #poorservicemustfall !!! Here is your mail \Good Day<br> <br> Dear Client<br> <br> As per our telephonic conversation