AB
Andrew B

1 reviews | Active since Mar 2010

20 Apr 2017, 08:18

THIRD ******** BILLING IN 2 MONTHS

<p>I am being charged daily for Vodacom Live!</p> <p> </p> <p>I do not even have the app on my phone.</p> <p> </p> <p>I have never logged into Vodacom Live!</p> <p> </p> <p>I requested Vodacom to remove this service and refund me but as per my experience last month with "content services"... Vodacom does nothing.</p> <p> </p> <p>I only started this contract on 2 March 2017 and already have had over R 160 charged by Vodacom for services I did not enter. This is the worst service I have ever experienced. </p> <p> </p> <p>Also had an additional R 210 debited incorrectly from my account. </p> <p> </p> <p>Disgusting, wonder how many South Africans are conned out of money daily...</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply20 Apr 2017, 08:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team