1 reviews | Active since Mar 2010
THIRD ******** BILLING IN 2 MONTHS
<p>I am being charged daily for Vodacom Live!</p> <p> </p> <p>I do not even have the app on my phone.</p> <p> </p> <p>I have never logged into Vodacom Live!</p> <p> </p> <p>I requested Vodacom to remove this service and refund me but as per my experience last month with "content services"... Vodacom does nothing.</p> <p> </p> <p>I only started this contract on 2 March 2017 and already have had over R 160 charged by Vodacom for services I did not enter. This is the worst service I have ever experienced. </p> <p> </p> <p>Also had an additional R 210 debited incorrectly from my account. </p> <p> </p> <p>Disgusting, wonder how many South Africans are conned out of money daily...</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
