Third time is definitely not the charm with Vodacom. EMPTY PROMISES!

Following my original complaint (https://www.hellopeter.com/vodacom/reviews/vodacom-customer-care-not-returning-follow-up-calls-after-taking-my-number- ********** ) and my follow up complaint (https://www.hellopeter.com/vodacom/reviews/vodacom-refusing-to-fix-phone-under-warranty- ********** ) Vodacom made promises when phoning regarding my second complaint. I just want to say that yet again I am left in the dark and given no follow up despite the promises that have been provided. My phone is missing and no one want to take responsibility or help me. Now I am expected to sit and phone around for another hour just to find out what is going on. I am thoroughly unimpressed.

If anyone wants to go with Vodacom just know that there is no customer care, satisfaction or service. You would expect with the large prices you pay for them that they could at least look after their customers. But instead I waste my airtime and my personal time phoning and following up with them. I leave this complaint short because nothing will get done by them and I probably have to start phoning them and complaining myself again.