WP
Willem P

1 reviews | Active since Jul 2016

04 Aug 2016, 10:26

Third report on Hellopeter. Vodacom still haven't sorted my problem after 3 months. Empty promises.

<p>I have submitted two previous complaints regarding poor service from Vodacom. My issue is still not resolved. I have been asking for senior management to assist me but nothing.</p> <p>I have threatened, begged and pleaded, but nothing???????</p> <p>I will be contacting Cell C to take over all my lines. </p> <p>I have been loyal for many years towards vodacom, and for what??</p> <p> </p> <p>The saying is true I guess, if you want loyalty, buy a dog.</p> <p> </p> <p>The worst service EVER, from a company like Vodacom?</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply04 Aug 2016, 11:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team