1 reviews | Active since Feb 2019
Third party authorization - Vodacom
My daughter did an online upgrade on my cintract and put her address as the delivery address. Didn't know that Ram would ask for my ID. I have sent her a copy of my ID & consent that she may upgrade and that Ram couriers can handed over the device to her. I have spoken to Ram & will that documents be in order but will need a 3rd party authorization frim Vodacom. I have contacted Vodacom & told me I must send an email with my request to ********** which I did twice. No response whatsoever. I have tried to phone Vodacom this morning to try to change the delivery address to my address. NO ANSWERING!! Please just need that 3rd party authorization so that my daughter can get her phone!! Is that really so difficult to reply on a email request????
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,