VJ
Varsha J

1 reviews | Active since Jul 2016

02 Aug 2016, 11:59

THIRD COMPLAINT - STILL NO ASSISTANCE

<p>This is my third post and I am still waiting for the courtesy of a call from Vodacom. I have never before come across such pathetic service. Does it really take days for you to look at a query and respond or are you so inundated with complaints that you take ages to reply.</p> <p> </p> <p>Pathetic service Vodacom! I am not interested in your generic reply about how somebody will get back to me. I want you to get back to me now.</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Aug 2016, 12:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team