Third complaint - overcharge not resolved !

My previous complaint - I received a call from Renzo confirming that the matter will referred to management and I will be informed of the outcome,<br> I received my next statement and this amount has still not been reversed?<br> As discussed with Renzo, I refuse to take responsibly for someone that cannot do their job correctly.<br> I would like feedback urgently and my money refunded !<br> <br> Dated 19.06.2015 and 25.06.2015<br> <br> I recall clearly that I went into Vodacom Gateway and requested that my bill not exceed R 500 - due to the ridiculous charges that I was billed previously.<br> I got a bill this month over THAT LIMIT.<br> <br> I will not be responsible for that amount because I had a limit set at R 500.