SK
Sean K

1 reviews | Active since Jul 2009

11 Sept 2015, 09:00

THIRD COMPLAINT, NO RESPONSE, STILL NO CONTRACT

VODACOM... I HAVE TO SAY THAT YOUR COMPLACENCY ABOUT DEALING WITH CUSTOMERS WHO HAVE BEEN ON YOUR NETWORK FOR NEARLY 20 YEARS IS *&^#$@% ATROCIOUS. YOU SHOULD BE ASHAMED OF THE SERVICE YOU ARE DELIVERING , AND SHOULD REPLY CATCH A WAKE-UP BECAUSE ONE WAY TOO LOOSE CUSTOMERS IS TO TREAT THEM LIKE A TUESDAY REFUSE REMOVAL. I DEALT WITH MORE RESPONSIVE PAVING BRICKS!!!<br> <br> I HAVE COMPLAINED TWICE, NO RESPONSE, NO CONTACT NOTHING:<br> http://hellopeter.com/vodacom/complaints/two-teams-lets-pass-the-buck-still-no-contract-***<br> http://hellopeter.com/vodacom/complaints/6-points-of-contact-still-no-contract-***<br> <br> IF THIS HOW YOU DEAL WITH CUSTOMERS ***... YOU GUYS NEED SOME SKILLS TRAINING ON DEALING WITH CUSTOMERS THAT ACTUALLY WOULD LIKE TO BUY SOMETHING AND STOP RELYING ON THE GOOD SERVICES OF DECENT HARD WORKING THIRD PARTY SALES PEOPLE...<br> <br> YOUR NETWORK MAYBE THE BEST BUT TELKOM & CELLC HAVE A BETTER SALES EXPERIENCE THEN YOU GUYS, BY FAR....<br> <br> CATCH A WAKE UP....

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Replies (1)
Vodacom
Vodacom's reply11 Sept 2015, 10:56
Official
Hello Seank,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team