Third Complaint Letter: Lack of Response and Automatic Replies

Dear Vodacom I am writing to you once again to express my frustration with the ongoing issue of my WiFi connection being down for almost a month now. Despite my repeated attempts to resolve this issue, I have yet to receive any meaningful assistance from Vodacom. Furthermore, the fact that I am receiving only automatic replies from HelloPeter has made this situation even more frustrating.

As a paying customer, I expect to receive quality service and support from Vodacom. Unfortunately, I have not received any meaningful response from your team, and my repeated attempts to resolve this issue have gone unanswered. I have provided all the necessary details to your customer service representatives, but to no avail.

This ongoing lack of service has caused significant inconvenience and has had a negative impact on both my personal and professional life. I rely on my WiFi connection to stay connected to the world, and the current lack of service is unacceptable.

Lastly I have 3 tickets now 1. SR *** 2. SR *** 3. SR ***