Third complaint in as many months :(

<p>My monthly invoice is still showing to be R8872 when it should be around R1000. Last month they fixed it by proving a credit note, but it hasn't solved th issue - instead it just keeps standing over to the next month!</p> <p>Am I going to have to do this every month??</p> <p>Please can the current issue be resolved BEFORE the deduction date - I don't have that kind of money!!!!!</p> <p>And PLEASE PLEASE PLEASE PLEASE can this be resolved one and for all.</p> <p>Seriously, just once I'd love for someone to explain to me what the problem is and why it's (apparently) impossible to resolve! </p>