EB
Etienne B

1 reviews | Active since Sept 2016

11 Oct 2016, 13:00

Third attempt (on hello peter) begging for service

<p>This is the third attempts for someone to please call me and stop ********** deductions. I do not want a reference number, or a call centre agent who have no means to help.</p> <p> </p> <p>Can someone please take ownership of this now. I feel like a broken records <span style="text-decoration: underline;"><strong>begging</strong></span> for service. Obviously this is not a priority area for you. By the looks of things the only way to get something done is to blow it out of proportion in the media and the like...unacceptable</p>

0
Replies (1)
Vodacom
Vodacom's reply11 Oct 2016, 15:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,