1 reviews | Active since Mar 2020
Thinking of taking a contract with Vodacom, Do yourself a favour…don’t for it.
Vodacom can really give one sleepless nights. After writing the first review here about their failure to cancel my contract and continuing to try billing me. They reached out.
They gave promising remarks about finally cancellation the old contract and fixing my credit score. They even told me that no need to write to credit bureau since they’ll fix my credit record since it’s their fault to begin with.
Now after multiple attempts to get the recording for the call I made when first starting to cancel the contract, they have yet to give me that recording, plus they are still calling me saying I owe them, while I paid the money they said I’m owing the about 3 weeks ago now.
I’m starting to think they have an agenda against me and focus on making my life a living hell. Guess they want to me contribute to the “ please call me” billions they have to pay.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
