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Eugene S

1 reviews | Active since Jan 2023

17 Jan 2023, 17:57

THINK TWICE BEFORE CHOOSING VODACOM FIBRE - APPALLING SERVICE!

Writing a review for Vodacom here is a waste of time. I have HAD issueS with my Fibre re-activation for almost 2 weeks now. NO ONE EVER takes accountability and ownership. Following the review I made a week ago, some lady called me literally FOR NOTHING "Sir, Is your issue sorted?" , No, "Okay I will call later to see if everything is fine." I still haven't heard from her and I AM STILL WITHOUT INTERNET ACCESS!! As a result, as a work from home employee, I am having to work from Restaurants.

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2023, 07:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team