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Eugene S
1 reviews | Active since Jan 2023
17 Jan 2023, 17:57
THINK TWICE BEFORE CHOOSING VODACOM FIBRE - APPALLING SERVICE!
Writing a review for Vodacom here is a waste of time. I have HAD issueS with my Fibre re-activation for almost 2 weeks now. NO ONE EVER takes accountability and ownership. Following the review I made a week ago, some lady called me literally FOR NOTHING "Sir, Is your issue sorted?" , No, "Okay I will call later to see if everything is fine." I still haven't heard from her and I AM STILL WITHOUT INTERNET ACCESS!! As a result, as a work from home employee, I am having to work from Restaurants.
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Replies (1)Vodacom's replyOfficial
18 Jan 2023, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2023, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
