ED
Ernest D
1 reviews | Active since Dec 2017
18 Nov 2019, 20:19
Think my line defaults to Missed Call....
I have had a number of incidents logged , and eash time they just get closed. Not sure why am I paying for a service that I cant use, my clients complain that they can get hold of me. Phone does not ring and sometimes Ibonly get the missed call notification 4-6hours later. This needs to be sorted ASAP
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Vodacom's replyOfficial
19 Nov 2019, 07:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2019, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team