Think more then twice before choosing vodacom!

So dissapointed with the vodacom service by both customer care and 3 MANAGERS who failed to assist! i requested the relocation of my fibre over a month ago, followed all the steps and was promised by yet another manager that my rooter will be delivered today. i called RAM to follow up only to find out that vodacom did not request them to do a same day delivery. What is the point of having management staff if they cant do better then their own consultants! now my emails are being ignored when i request feedback form Ntombizanele Ngcelwane who promised better service then her colleagues before her. I WANT ANSWERS NOT MORE APOLOGIES!