1 reviews | Active since Dec 2020
THIEVING VODACOM
The level of professionalism received from such a large service provider is putred to say the least. I canceled my data contract with them 25 January 2021, whereby I was assured it is canceled. To date my account still gets debited after numerous calls to them whereby the consultants Kevin and Ephraim assured me that it is canceled and the money deducted will be returned to me. Yet to my surprise again my account has been debited and when I called I was transferred from pillar to post. This is most annoying and frustrating because they have no right to debit when I have canceled well in advance. I want my monies back that is being ****** from me by VODACOM. Not even the team leaders can call back when the consultants so eloquently lie and say they will be in contact. VODACOM GIVE MY MONEY BACK, YOU ARE PATHETIC
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
