HJ
Helena J
1 reviews | Active since Dec 2019
16 Dec 2019, 10:18
Thieving Vodacom
I sometimes make use of Airtime Advance, they dont actually give me the airtime advance today but when I recharge they take it and the service fee!! Its the 2nd time this happened. Ive never had problems with Vodacom, but they are becoming very useless. Why have a service that doesn't work and then ***** from your customers?
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Vodacom's replyOfficial
16 Dec 2019, 10:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply16 Dec 2019, 10:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team