MV
Marius V
1 reviews | Active since Mar 2018
24 Mar 2018, 09:11
Thieving vodacom
Vodacom is a thieving company...they ***** airtime.i have loaded airtime on several occasions only for it to be gone the next day and when you complain they said they investigated and cant find anything wrong..im changing to cell c..cant take this anymore
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Mar 2018, 10:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2018, 10:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Mar 2018, 14:43Dear Customer
Our attempts to reach you were unanswered today. We’ll try calling again tomorrow to address your complaint.
Kind regards,
Ragmah Stevens
Best regards,
Vodacom's reply26 Mar 2018, 14:43
Official
Dear Customer
Our attempts to reach you were unanswered today. We’ll try calling again tomorrow to address your complaint.
Kind regards,
Ragmah Stevens
Best regards,
Vodacom's replyOfficial
27 Mar 2018, 08:46Good Morning
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
Our attempts to reach you telephonically were unsuccessful, thus we’ve sent feedback via SMS.
Kind regards,
Ragmah Stevens
Best regards,
Vodacom's reply27 Mar 2018, 08:46
Official
Good Morning
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
Our attempts to reach you telephonically were unsuccessful, thus we’ve sent feedback via SMS.
Kind regards,
Ragmah Stevens
Best regards,