1 reviews | Active since Oct 2014
THIEVING KLEPTOMANIACAL USELESS VODACOM
On Tuesday evening at 18:17 I called Vodacom to have my Samsung S4 Blocked/Blacklisted because a repair shop had Lost/Sold my Phone, the call lasted 8 Minutes!. I had spoken to an African Lady and confirmed that the Phone had been Blocked. I did not receive any sms confirmation. so this evening i called in 3 Times( 1st call they could not find any information on the system regarding Tuesdays call, 2nd call was to speak to a Team Leader/Supervisor (Thebogo Mothibe) and the 3rd call to verify the Ref Number) Thebogo Mothibe (Team Leader) said that the Phone was in fact black Listed, we then told him we will not end the call without a Ref Number (A1-XBV0-K8V191) so as we have proof. Unfortunately when we called in to verify the Ref, the agent could not tell us what it was for.... So in Short Vodacom themselves are just as Guilty of Being a Thieving Klepto Company who support this type of Behaviour. This is the Problem with Conglomerates - they Don't Give a **** about Customer Service!!!<br> <br> NOW I WANT THIS TO BE RESOLVED AND IF IGNORED YOU AGREE THAT YOU ARE KLEPTOMANIACS WHO THRIVE ON INFLICTING PAIN.....
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
