LH
Lyle H

1 reviews | Active since Jul 2015

08 Jan 2020, 14:24

THIEVING CELL PHONE SERVICE PROVIDER

Over the course of a couple of months, vodacom has been incorrectly deducting airtime from my phone. I recently phoned vodacom customer care and they checked if there was anything running in the background that would be taking my airtime. They found that there were no subscriptions or any other activity that would account for the deducted amounts. I have taken photos and finally have evidence to show the national consumer commission. I want to take this further and take it public, highlighting the continuous THEFT that is taking place. This is THEFT and no service provider should GET AWAY with this. I am utterly disgusted and feel that this is the WORSE CELL PHONE PROVIDER IN SOUTH AFRICA.

0
Replies (2)
Vodacom
Vodacom's reply09 Jan 2020, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
LH
Lyle H's update14 Jan 2020, 14:53
Reviewer Update
I am still waiting for these ******* to call me back to rectify their errors its now a week and no one has BOTHERED to call me. They all a BUNCH OF ***** and I will take this further.