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1 reviews | Active since Oct 2014
19 Feb 2021, 23:21
Thieving at its best - Vodacom is not trustworthy
********** airtime advance deduction. When buying an R18 airtime advance at a cost of R1 to be deducted at the next recharge, Vodacom takes themselves a wonderful piece of the next recharge... They take R28 (instead of R18) and also nibbles R2 (instead of R1). False advertising and **************** at its best.
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Vodacom's replyOfficial
20 Feb 2021, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Feb 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team