******* WHO DO NOT CANCEL CONTRACTS AS REQUESTED

Item: Vodacom
Rating: 1
Author: Camila K

I requested that my contract be cancelled as I do not want to continue paying a ridiculous amount for 10 gigs of data.

I received a confirmation email that my contract will end on the 31/01/2021.

SUPRISE!!!! there is still data which im sure will be billed. I do not think this is fair.

I told Vodacom I do not want to continue with this stupid contract.

So I would like to know will Vodacom pay for the charges for February as they confirmed in an email my contract will end on the 31/01/2021

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Feb 2021, 07:22

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply10 Feb 2021, 07:22

Official