1 reviews | Active since Jul 2016
*******! *****ing from pre existing contract clients
<p>vodacom are *******, Yes *******!</p> <p> they stole 2700 rand (Bill R5090) from me in july and 1300 rand (bill R3800) in june for data i never used, i was never even notified. the most ridiculous part of all of this is that they have 2 different prices for data. both prices for pre existing customers.......i have tried to have this investigated with the data investigation unit, this number they have subsequently changed-funny that! its now been more than 30 days and i have just been billed 3 x times this morning.</p> <p>*****ing, over charging , more *****ing. so not only do they drop calls so they can rebill you, but they have now resorted to charging what ever they feel like just beacuse they have a debit order. i will be taking this to the consumer protection act next. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
