LT
Leon T
1 reviews | Active since Jun 2010
30 Mar 2021, 12:52
******* just stole my money
I bought a TV from the Vodabucks store. 3 weeks now and nobody can tell me where it is, when I am going to receive it, or just what the hell is going on. Truly pathetic service. Never buy anything from the Vodabucks store. As far as I am conviced they just stole my money. No one has any idea what is going on. Escalated 3 or 4 times already, but no one is getting back to me.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
30 Mar 2021, 13:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Mar 2021, 13:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LT
Leon T's updateReviewer Update
31 Mar 2021, 10:27Still nothing, no resolution. I am still waiting for feedback. Still waiting for my TV.
LT
Leon T's update31 Mar 2021, 10:27
Reviewer Update
Still nothing, no resolution. I am still waiting for feedback. Still waiting for my TV.
LT
Leon T's updateReviewer Update
06 Apr 2021, 16:26No one has contacted me yet. Has been escalated numerous times. Only reply I get is from Twitter, which is "awaiting feedback". AWFUL SERVICE.
LT
Leon T's update06 Apr 2021, 16:26
Reviewer Update
No one has contacted me yet. Has been escalated numerous times. Only reply I get is from Twitter, which is "awaiting feedback". AWFUL SERVICE.