*******

It has been 10 weeks since lodging our first complaint with Vodacom.

We took out a fibre contract

They hold the recording that confirms that the sales agreement is R505 for 100meg speed fiber line.

since they have been deducting triple the agreement apon amount 1400 for the last 3 months *****ing a total of R3000 from us thus far.

This is money that feeds our children or buys electricity.

When we call to follow up no one can help or tell us what is happening no one calls us back to advise no one attends to our complaint they just keep over deducting each month.

We cannot afford to pay 1400 a month this was never agreed and because it is a contract we cannot reverse payment or cancel.

Please help us.