*******

I noticed that my account was debited more than R2000 from vodacom instead of R299. I phoned vodacom and they said it shows on thier system that I took 2 contracts with them and I upgraded at Cresta vodacom4u, which I didn't. I was advised to report to thier ***** department for investigation. And the ***** department said they'll respond within 14days, and this happened on the 27th July. Ever since they never responded and today on the 27th August they debited my account with R9000. I have tried to reach out to them but didn't show any attempt to resolve this issue.