LM
Lesego M

1 reviews | Active since Dec 2018

03 Dec 2020, 22:19

*******! Disgusting considering your data prices are the highest in the country!

Vodacom are such *******! For a network that has the most expensive prices, they are such *******. I have noticed for months now that they ***** airtime. So I decided not to make calls from the first since I had data and fibre (Not Vodacom). My monthly airtime is disappearing! I even have screenshots to prove the nonsense they put me through. What the hell is wrong with you guys? Calling they’re contact center is even worse because my issue was not resolved. They’ve since said they would call me back.

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2020, 07:14
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team