******* - Cutting off my line

Cutting off my line the 2nd of the month but I only receive my statements the 3rd of the month. Nonsense!!!

Vodacom calls my mother, asks her ID number and banking details, she refuses as it is a security risk to divulge personal information over the phone and they cut off her line. Each month we pay the vodacom account and then we get treated like this. I pay over R6000.00 per month for our contracts and I'm moving all my business to Telkom or MTN as soon as my contracts expire.

I pay my account each month by the 5th but Vodacom wants to force me to take a debit order so they can take double debit orders like the have in the past.