******* called Vodacom

I have airtime missing!!! Been calling since Monday no help from this service provider. I still have airtime missing and i still have not been told the cause of this. Today I call them lady I find on the other end of the line tells me Im in a line. In a line for my money and they cant even tell me what happened. Vodacome are ******* and they have disgusting service. They never have supervisors on duty and they never know when they will be in contact with you. They cant even give you a simple ref no for your call. Useless indeed