1 reviews | Active since Nov 2015
******* and unprofessional (highly billed)
<p class="MsoNormal">yooo where can i s**** cause am so drainned with this useless network i was billed R1863.47 and when i call i was told it was for the taptop deal i was signed to which it was withiout my knowledge which i do not even have that laptop i asked where that was done and i was told they do not know and i was also told i have to pay for it for 24months ..i was like are you mad how can i pay for something i do not have do you think money grows on trees or i vodacom is giving me money ?and the call was ended on me by one rude agent i called for more than 10 times wanting to know why i was billed like that and i spoke to the team leader who told me that i will be refunded cause i was billed in correctly and that will be done within 7 working days which was not done i reversed the money cause no one bothered to correct the error and now vodacom has been calling me since to tel me to pay the very same as i was billed in correctly.i will only pay when vodacom decide to fix the error that was done from their side am so sick and tired of this network every time when one has a problem this is how they need to fix their proble one has to take their time to complain here thats when this useless network will call and s**** fixing the problem thats the only language they do understand</p> <p> </p> <p class="MsoNormal">acc number:I323019/3</p>
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to help with your query.
Regards,
Vodacom Consumer Website Team
