WJVV
Wicus Jansen Van Vuuren
1 reviews | Active since Jun 2018
27 Nov 2020, 19:08
******* and ********.
I got signed up **********ly for a contract via one of Vodacom's agents called Blue Label Connect, I found this out to my shock at 07h00 on 27/11/2020, it is now 19h04 and all that has happened is that I got the run around the whole day from both parties and now my SIM card has been locked and I suddenly need to go RICA my own number again that I've never had any issues on since 2007. I am disappointed in Vodacom for using ******* like Blue Label Connect to ***** people's money and identity. I plan on taking this further with legal action against both parties.
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Replies (2)
Vodacom's replyOfficial
28 Nov 2020, 09:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Nov 2020, 09:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WJVV
Wicus Jansen Van Vuuren's updateReviewer Update
03 Dec 2020, 19:05Thanks to your poor service my email linked to my Vodacom account has been deleted and they even deleted my profile, that was exactly the opposite of what I asked to be done when I contacted you. Vodacom is now just as bad as all 3rd world country companies, 3rd rate service and think we owe them everything. Thank you for nothing.
WJVV
Wicus Jansen Van Vuuren's update03 Dec 2020, 19:05
Reviewer Update
Thanks to your poor service my email linked to my Vodacom account has been deleted and they even deleted my profile, that was exactly the opposite of what I asked to be done when I contacted you. Vodacom is now just as bad as all 3rd world country companies, 3rd rate service and think we owe them everything. Thank you for nothing.