******* and *****
<p>Not only has Vodacom **********ly taken money from my bank account for someone else's cellphone contract, but the staff at Vodacom lie about the money being refunded to me.</p> <p> </p> <p>Firstly Patronella Mathebula, a call centre agent **** about me being refunded with 7-14 working days (it's been 4 months), now Safiek who responded to my previous Hellopeter post has also told the same lie, he PROMISED that I'd be refunded within 7-14 working days (it's been 20 days).</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
