BW
Brenda W
1 reviews | Active since Oct 2013
21 Sept 2021, 16:14
******* and charlatons
Having cancelled a data contract last year October and having received confirmation from Vodacom as such. I have now received a poor credit rating for "late payment" on a cancelled contract for the past 6 months. Best still no one can help me. no joy from accounts/legal. All working from home and cant be called directly. No one has called me. Come on Vodacom this is no way to do business. I would expect better service from a mature business such as yours.
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Replies (1)Vodacom's replyOfficial
22 Sept 2021, 07:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 07:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
