BW
Brenda W

1 reviews | Active since Oct 2013

21 Sept 2021, 16:14

******* and charlatons

Having cancelled a data contract last year October and having received confirmation from Vodacom as such. I have now received a poor credit rating for "late payment" on a cancelled contract for the past 6 months. Best still no one can help me. no joy from accounts/legal. All working from home and cant be called directly. No one has called me. Come on Vodacom this is no way to do business. I would expect better service from a mature business such as yours.

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Replies (1)
Vodacom
Vodacom's reply22 Sept 2021, 07:00
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team