******* ... again .

Hi .

I called the legal department 2 days ago to please send me an invoice as I did not receive one for December . I was advised my contract had been paid up and a letter was sent to me as confirmation that I had paid it all up while on that same call .

Today I got a call saying that I still owe R717 ? My statement from november shows Ive over paid and I did not receive a statement for December , nonetheless the number has not been in use so I couldnt have used up a whole R2100 of service .

I need this rectified please . This is horrible service . You guys omit a statement , tell me its paid up , send it in writing and now this? Ridiculous!