ZM
Zakira M

1 reviews | Active since Feb 2023

17 Feb 2023, 19:02

*******

I'm so fed up They taking R1300 from my account every month Service is so poor None of the consultants can help Instead of upgrading my account they added a new line to my account. I am also paying insurance for the new lines phone on my primary number so the "new line " is not insured. So I have insurance on a phone number ! Iv been trying since November 22 I can't get my money back from the wrong contract I can't get my money back for the insurance I am ready to leave Vodacom

0
Replies (1)
Vodacom
Vodacom's reply18 Feb 2023, 10:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team