kA
keith A
1 reviews | Active since Dec 2019
04 Dec 2019, 17:09
*******
I have been logging calls with Vodacom for months and they close it without resolution and take money of my account as they please. My current SR***, guest what, they have put the phone down. They are bad for business and think nothing of the small person on the street. I have even written to the CEO office and still have not the issue resolved since May.
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Vodacom's replyOfficial
05 Dec 2019, 07:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2019, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team