tN
tatum N
1 reviews | Active since Apr 2020
01 Apr 2020, 13:08
*******
i loaded R55 airtime yesterday morning before 7am. i have data, i have a whatsapp ticket bundle. the modile data is turned off for almost a year because of vodacom *****ing my data every week, finally giving me back then *****ing it back days later.i still have the proof and emails returned because the complaints email address does not exist. i want an email address to send the proof to! i purposely did not text or make any calls yesterday because last week when i loaded R110 airtime is also vanished after 2 phone calls. so i wanted to see if they would ***** the airtime again and they did. i want answers. i want my airtime back. i want to send the proof of the data *****ing.
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Replies (1)Vodacom's replyOfficial
01 Apr 2020, 14:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2020, 14:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
