KJ
Kevin J
1 reviews | Active since Jun 2016
22 Jan 2020, 15:35
*******
Good day. Once again Vodacom allowed their partner store Mondo to sell me an upgrade. Then they also issued me with a new contract that I was not aware of. Shocking from Vodacom and Mondo. They issued me an upgrade ***. As with my previous complaint, this is probably going to take weeks to resolve.
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Vodacom's replyOfficial
23 Jan 2020, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jan 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team