RP
Richard P
1 reviews | Active since Jun 2018
31 Jul 2019, 03:15
*******
Firstly earlier this month they sell me a data product that they **** about. Then they promise to call me back and never do. Now they deduct R 861 from me when my payment should be 709.Please do never ever take a Vodacom contract
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Replies (4)RP
Richard P's updateReviewer Update
31 Jul 2019, 03:26So I call the call centre and after holding on for the consultant she tells me that the pc has frozen up. She probably saw the notes made where the sales consultant **** about the data package.
RP
Richard P's update31 Jul 2019, 03:26
Reviewer Update
So I call the call centre and after holding on for the consultant she tells me that the pc has frozen up. She probably saw the notes made where the sales consultant **** about the data package.
RP
Richard P's updateReviewer Update
31 Jul 2019, 03:36What a crock. I have never felt so insulted in my life.
RP
Richard P's update31 Jul 2019, 03:36
Reviewer Update
What a crock. I have never felt so insulted in my life.
Vodacom's replyOfficial
31 Jul 2019, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2019, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Aug 2019, 11:55Dear Customer
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply06 Aug 2019, 11:55
Official
Dear Customer
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
As per our discussion, your query is now resolved.
Regards,
Vodacom Consumer Website Team.
Best regards,