PL
Phil L

1 reviews | Active since Dec 2009

30 Jun 2017, 09:42

*******

<p>Vodacom, you are not honouring your agreed contract with me.</p> <p>My topup contract is costing almost double than what it should.</p> <p> </p> <p>You have also sent me x2 credit notes which is not reflecting on the statement. You are charging me a handsent installment which is going onto the 26th month already. Your billing department is a load of **** because everytime i call and sort i get transferred, or the call gets cut. So its extremely frustrating having anything to do with Vodacom.</p> <p> </p> <p>I want this **** sorted today</p>

0
Replies (2)
Vodacom
Vodacom's reply30 Jun 2017, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

PL
Phil L's update30 Jun 2017, 13:28
Reviewer Update

Great Service LOL

A consultant emailed me a statement of what im sure is incorrect