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Item: Vodacom
Rating: 1
Author: Phil L

on the 27th May i noticed that vodacom had charged me R259.12 for 1GB on my last invoice. REF: 1- ********** ********** Nobody has phoned me back to rectify this. Is this how vodacom sneaks in extra funds to make themselves rich? how on earth can you charge me that much for 1GB? I expect a phonecall and a credit TODAY

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 Jun 2019, 09:25

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply04 Jun 2019, 09:25

Official

Best regards,

Vodacom's replyOfficial

05 Jun 2019, 10:13

Dear Phillip

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Best regards,

Vodacom's reply05 Jun 2019, 10:13

Official

Best regards,

*******

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