MM
Moipone M
1 reviews | Active since Jan 2018
27 Mar 2019, 06:38
*******
I am so sick of this provider. Yesterday I had 1.4GB and I was on WiFi the whole day, when the WiFi was giving me issues I switched to mobile data to download ONE song and just like that I was on 400mb. So Vodacom charges 1GB for ONE song? ONE?? It’s so frustrating that you guys still our data on a daily basis and we have to sit and speak to your consultants who are given automated responses. This is annoying, I want my data back.
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Replies (2)
Vodacom's replyOfficial
27 Mar 2019, 06:58 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Mar 2019, 06:58
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Mar 2019, 08:18 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply27 Mar 2019, 08:18
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Best regards,