DP
Dineshan P
1 reviews | Active since Jan 2013
15 Oct 2018, 22:38
*******!!!
I've bought 1 of their 7 day bundles that they are promoting currently and its strange that it worked on 1 day and the rest of the days theres problems with the network where the call is not connecting. I tried calling the same number using another phone and the call goes through fine. I figured its just another one of their schemes to RIP people off. I called the helpline and the consultant tells me that I'm not eligible to get a refund coz i made a call on the first day. ...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Oct 2018, 06:57 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Oct 2018, 06:57
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Oct 2018, 15:01Dear Customer,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please not that we were note able to make contact with you. Should you require any further assistance , please contact 082135 (free from Vodacom numbers).
Regards
Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please not that we were note able to make contact with you. Should you require any further assistance , please contact 082135 (free from Vodacom numbers).
Regards
Consumer Website Team
Best regards,
Vodacom's reply17 Oct 2018, 15:01
Official
Dear Customer,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please not that we were note able to make contact with you. Should you require any further assistance , please contact 082135 (free from Vodacom numbers).
Regards
Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
Please not that we were note able to make contact with you. Should you require any further assistance , please contact 082135 (free from Vodacom numbers).
Regards
Consumer Website Team
Best regards,