MP
Michele P
1 reviews | Active since Sept 2018
15 Oct 2018, 15:50
*******
Spent weeks sorting out an issue. Thought it was sorted but to my dismay I get my account and Vodacom still *****ing from me. Disgusting.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Oct 2018, 16:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Oct 2018, 16:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
MP
Michele P's updateReviewer Update
16 Oct 2018, 16:48I have not heard anything. Please advise when I should expect a response.
MP
Michele P's update16 Oct 2018, 16:48
Reviewer Update
I have not heard anything. Please advise when I should expect a response.
Vodacom's replyOfficial
06 Nov 2018, 10:20 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Nov 2018, 10:20
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team
Best regards,