TM
Tandiswa M

1 reviews | Active since Nov 2017

22 Feb 2018, 11:29

*******

Rhaaaaaa nx sies maarn Iv been hearing people complaining about you now I see they were not lying why do you keep on *****ing our airtimes and data... Mxm useless network evryone is complaining about you guys have you wondered why... How come my data and airtime dissapear and then you tell me that i have a vlive subscription v live is from vodacom right so i did not join anything from vlive maarn check you system... These things automatically get in to our phones can i have my airtime im tired of calling your useless call center with those useless technicians that are not even able to see that there is a problem

0
Replies (3)
Vodacom
Vodacom's reply22 Feb 2018, 12:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Feb 2018, 14:21
Official

Good Day Tandiswa,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
RO

Best regards,

Vodacom
Vodacom's reply22 Feb 2018, 14:36
Official

Good Day Tandiswa Mbaba,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
RO

Best regards,