*******!!!!!!

Firstly I would like to say I have been with vodacom for 15 years, for the past few months a subscription has been taking r7 of my airtime everyday sometimes twice a day, however they could only find 3 occasions. All vodacom they could say is "Our technicians are working on the problem and we are aware of this issue, we can delete it but it will just appear again" I asked to speak to a manager and the manager refused to take the call. The worst part is they only refunded me R21 which was either way taken by some games app I never even subscribed too.